Shipping Policy
Fast, Reliable Delivery You Can Trust
At Qutie Hair, we are committed to processing and shipping your order as quickly as possible. Please review the information below regarding order processing, shipping times, and delivery expectations.
ORDER PROCESSING
Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Please note:
- Orders are not processed on weekends or holidays.
- Processing times may be extended during major sales, promotions, or holiday periods.
- Customized or special-order items may require additional processing time.
SHIPPING TIMES
Standard Shipping
Estimated delivery times vary depending on your location and selected shipping method.
Typical Delivery Estimates
| Region | Estimated Delivery |
|---|---|
| United States | 3–7 Business Days |
| Canada | 5–10 Business Days |
| United Kingdom | 5–10 Business Days |
| Europe | 5–12 Business Days |
| Australia | 7–12 Business Days |
| International | 7–15 Business Days |
Delivery estimates are not guaranteed and may vary due to carrier delays.
SHIPPING COSTS
How Much Is Shipping?
Shipping costs are calculated during checkout based on:
- Delivery location
- Order value
- Selected shipping method
Promotional Offers
From time to time, Qutie Hair may offer:
✓ Free Shipping Promotions
✓ Discounted Shipping Rates
✓ Special Holiday Shipping Offers
Any active promotions will be displayed on the website.
ORDER TRACKING
How Can I Track My Order?
Once your order has shipped, you will receive an email containing:
- Tracking Number
- Carrier Information
- Tracking Link
You may also visit our Track Your Order page for shipment updates.
SHIPPING CONFIRMATION
Shipment Notifications
You will receive email updates when:
- Your order is confirmed
- Your order has been processed
- Your order has shipped
- Delivery updates become available
Please ensure your email address is entered correctly during checkout.
INTERNATIONAL SHIPPING
Worldwide Delivery
Qutie Hair proudly ships to customers around the world.
Please note that international orders may be subject to:
- Customs inspections
- Import duties
- Taxes
- Additional government fees
These charges are the responsibility of the customer unless otherwise stated.
INCORRECT SHIPPING INFORMATION
Address Accuracy
Customers are responsible for providing accurate shipping information.
Please double-check:
- Full Name
- Shipping Address
- Postal Code
- Phone Number
- Email Address
Qutie Hair is not responsible for delays caused by incorrect shipping information submitted during checkout.
LOST OR DELAYED PACKAGES
Delivery Issues
While we work with trusted shipping partners, delivery delays may occasionally occur due to:
- Weather conditions
- Customs processing
- Carrier disruptions
- High shipping volumes
If your package appears delayed, please contact our support team for assistance.
DAMAGED PACKAGES
Received A Damaged Package?
If your order arrives damaged:
- Take clear photos of the package and product.
- Contact our support team within 48 hours of delivery.
- Include your order number and photos.
Our team will review your request and work toward a resolution.
SHIPPING RESTRICTIONS
Delivery Availability
Certain regions may have shipping restrictions based on carrier availability or local regulations.
If we are unable to ship to your location, you will be notified during checkout.